Tuesday, September 17, 2019

How to get a stress interview

Stressful interview - testing the applicant for strength. Interviewers evaluate whether a candidate is capable of being effective “when things are not going smoothly.” To pass the test, it is better to develop a behavior strategy in advance.
A stress test is often carried out for applicants, in whose work something unexpected can happen at any time - from air traffic controllers and managers to representatives of the service sector. The goal of the employer is to look at the behavior of the applicant in an unusual work situation: whether he can remain calm during an accident, remain polite and correct when dealing with a brawler, talk to a silent interlocutor, and quickly make a decision in an unusual situation.
Consider situations that may arise during a stressful interview, and behaviors.

Rudeness

The most common variant of stress testing is especially if the applicant has to work with clients (sales manager, customer service, etc.). Be prepared for the fact that you can be rude, interrupt in mid-sentence, accuse of lies. Also, a recruiter can behave frankly dismissively - correspond with someone on the phone, constantly be distracted, or even start dinner right in front of you.
How to behave. Your goal is to keep calm. Be polite, do not go beyond the bounds of decency. But let the interlocutor understand that you are a professional and do not let yourself be offended: “Why are you raising your voice at me?”, “If you are hungry, we can take a break”, “If you have additional questions, ask them and I will give refinements. " After that, calmly continue the interrupted dialogue.

Neglect

There are two possible options. Firstly, the recruiter may not pay attention to you at all: not ask questions, defiantly not listen to the answers, hold long pauses. In the second case, on the contrary, your interlocutor speaks himself, without giving you a word to insert - and at the same time accusing you of not being able to answer: “Do you know what our company is doing? Of course you don’t know anything! What is your work experience? Although, what experience you can have! ”
How to behave. In the first case, calmly and clearly tell about yourself everything that you think is necessary. Believe me, your interlocutor hears everything perfectly! Ideally - try to “hook” the interlocutor. Ask questions that cannot be answered in a monosyllabic; take an interest in his opinion. In the second case, wait calmly until the recruiter’s eloquence runs dry, and then state your version of the answers to his questions.

Incorrect questions

Another reliable method to unsettle the applicant is inappropriate questions, sometimes beyond the bounds of decency. Questions about intimate life, about your appearance, about personal experiences are very popular.
How to behave. If a recruiter goes beyond professional interests, then you are not required to respond. But ignore it too. If you feel that the questions are unpleasant to you and have nothing to do with working moments, just say: “Sorry, but this question is not related to my professional competencies, I’m not ready (I would not want to) comment on him.”
Do not confuse incorrect questions with personal ones (do you have a family when you are planning children, etc.). Their employers ask out of idle interest. You can read about how to respond to personal questions at the interview in our article.

They forgot about you

You came for an interview at the appointed time, you were asked to wait. And as if they forgot about you. At the same time, you see that the recruiter is in place and clearly not busy with anything important.
How to behave. According to etiquette, a business meeting is allowed to be late for no more than 15-20 minutes. Therefore, after 10-15 minutes of waiting, politely inform the recruiter, and in his absence, the secretary that you arrived on time, and specify that you are invited to another meeting on the same day and if the interview does not begin in the next 5-10 minutes, you will forced to leave because you do not want to be late. You are tested not for patience, but for punctuality and self-esteem.

There are situations when the interviewer really has an urgent task. For example, you pretend to be a developer, came for an interview with the project manager, and he cannot give you time. Perhaps the time of your arrival coincided with an unforeseen situation (there were problems on the company's website, etc.), and the manager simply had to move to an urgent planning meeting. In this case, you will be politely asked to wait or offered to start an interview with the deputy. Take your time to leave. Wait for the interviewer.

Emergency situation

Your recruiter is constantly distracted by colleagues, everyone runs around, makes noise, and fusses. You do not hear half the questions and yourself are forced to literally shout out to others.
How to behave. Ask your interlocutor calmly if it is possible to talk in a more peaceful place. If not, remember why you came for the interview. Your goal is to get a job. Therefore, focus, disengage from your surroundings, and continue the conversation in the proposed circumstances.

Strange requirements

“You suit us, but ...” - further, the fantasies of recruiters are endless. You may be asked to dye your hair, make a tattoo, wear only pink clothes, ride a bicycle to work, celebrate the New Year at work, and so on.
How to behave. No one expects you to agree to meet these requirements. But the recruiter is interested in how you will get out. Here your allies are diplomacy, resourcefulness and a sense of humor.

How to get an interview for a non-core vacancy

A change in profession should not be scary. In today's world, this is more the norm than the exception. But you need to prepare for a change of activity carefully. Rabota.ru experts share useful tips.
“Over the past five years, many professions have either gone into oblivion, or have transformed so much that they require re-training. That is, people, even in the middle of their studies, realize that their profession is irrelevant now, not to mention what will happen in 2-3 years, ”says Maxim Sundalov, head of the Englishdom online language school. - So I do not have a question for such a candidate, why he came for an interview on non-core vacancies. Another question, what can he offer? What knowledge, experience, goals does he have? Where and how did you study the specialty you are applying for? Even if I haven’t studied anywhere, but at home, but can show quality work and a professional approach - excellent! It doesn’t matter what kind of education a person has, the main thing is that the specialist be cool. ”

However, not all employers are so loyal. As a rule, an attempt to radically change a profession causes distrust.

Be honest!

According to Svyaznoy recruitment specialists, the best answer to the question about the reasons for the cardinal change of activity will be an honest story about why the applicant is no longer interested in the previous area of ​​work. Among the reasons may be disappointment in the profession, “searching for oneself”, the emergence of new areas of activity that have become more interesting. A good answer will be the message that the applicant seeks to master new professional areas, to broaden his horizons and gain versatile experience.

“Before you go for an interview on a non-core vacancy, you need to answer the question yourself: why do you need this? - advises Anna Sus, senior consultant at Odgers Berndtson Russia. - If you have succeeded in another area - why are you ready to take increased risks and, most likely, agree to a lower level of income? If possible, state this in writing. Better yet, record yourself on a voice recorder. Read or listen after a while, for example, after a couple of hours or the next day. Does this sound convincing? If you don’t believe yourself, then there’s little chance to convince the person you are talking to. ”

According to Tatyana Dolyakova, CEO of ProPersonnel recruiting agency, the phrase “I want to learn something new”, “here’s my resume with other experience, but I’ll tell you more at the interview,” explaining the change of activity only by an insufficient income level is a direct way to failure at the interview.
Prepare a resume

When sending a resume to a non-core vacancy, it is worthwhile to focus on those skills that can at least somehow come in handy in a new job.

“To begin with, you need to decide how truly this vacancy is for you,” says Ekaterina Goryanaya, head of the Wyser Consulting Group (Gi Group's international personnel holding). - If it does not overlap with previous / current experience, justify the transition with a real, very strong desire to develop and unconditional confidence that there will be success in the new sphere. Give the applicability of your best qualities that are appropriate in the new field, provide a plan of exactly where you want to start. If the sphere is related, then it’s a little simpler - tell us about the results already achieved and draw parallels with the new field of activity. ”

“Write a detailed cover letter that will describe why you want to change the field of activity, as well as your confidence that a great desire to take this position will make you an employee irreplaceable for the company in the future,” advises the Deputy Director for Human Resources of the company Jet Infosystems “Oksana Kuznetsova. - It is from the cover letter that the future employer will be able to understand your goals, aspirations and skills and, regardless of your experience, call you for a detailed conversation. Further personal conversation is always easier and more advantageous in order to tell, convince and win over to your side. ”

Do not count on a big salary

“Often there is a discrepancy between the salary expectations of“ non-core ”job seekers and the income level at the starting positions,” said Tatyana Progonova, an analyst with Ankor personnel holding. - Having made the decision to move into a new field for yourself, be prepared to start your career path from scratch. This is almost always associated with a decrease in income. "

“It is strange when a person comes to a vacancy without work experience and immediately wants a high income. An employer invests in you who does not have experience, and therefore can’t provide a high income right away, ”Olga Chernetsova, HR manager of the federal real estate company in Novosibirsk Etazhi, explains the position of the employer.

Be adequate in assessing your opportunities and vacancies

According to experts, the most common mistake of applicants when selling themselves to non-core vacancies is underestimation of risks. It manifests itself most often in excessive self-confidence or even bragging.

“The applicants come with the message“ For me there is no difference what to sell - oil or milk, because I can handle everything. ” Or: “What is the difference, who to manage? After 10 people it’s all the same - how many and who they are “, - Anna Sus shares her observations. - Of course, self-confidence is a necessary quality for a high-level manager, and without faith in your strength you will never convince others that you can do it. However, such behavior can be understood as a lack of readiness to learn and perceive feedback. In addition, another extreme is dangerous, when the applicant himself does not demonstrate confidence that he will cope with the new job and tries to hedge the risks of failure: “Of course, I am ready to try, but you understand, I can not give any guarantees.” Even in the form of a joke, such a phrase can put a bullet in your search for new career opportunities. Of course, we must not forget that the further that non-core position is from your current area of ​​competencies, the more you need to prepare for the meeting and for the work itself. ”

“The candidate’s attempts to belittle the vacancy, devalue it in the eyes of the employer, convince him that experience is not important for such a job (“ anyone can cope with such a simple job, “there’s nothing to learn here, I’ll figure it out in a couple of days”), they won’t even increase the chance to the most active job seeker, warns Natalya Storozheva. “It’s better to demonstrate high motivation at an interview, a willingness to learn and master the specifics of the business, to show loyalty to the company and its leader.”
Successful job search!

Interview with a recruiter and supervisor

Often candidates go through 2-3 interviews. First with a recruiter, and then with the immediate supervisor. Let’s figure out how to interest them.
Depending on the level of vacancy and the size of the company, you may also meet with a HR director or a senior manager.

Recruiter interview

The task of the recruiter is to choose the most suitable job seekers from hundreds of responses. His work can be compared with a sieve through which he "sifts" the stream of resumes and selects those that meet the requirements of the position.

In fact, he compares the vacancy requirements with information about your experience, so your task is to give him confidence that he has made the right choice.

At the first interview, as a rule, you specify the formal data: did you really perform certain duties, did you know the programs that indicated whether you were ready to move, whether your experience was correctly indicated, and so on.

Some applicants are annoyed by such questions - “nevertheless it is written in the resume!” - they think. Nevertheless, we recommend that you do not refuse to clarify and help the recruiter make sure that your experience meets all the requirements.

Sometimes these clarifying questions are asked in a telephone interview to save time.

The second task of the recruiter is to assess how you fit a particular company: will you fit into the corporate culture, the atmosphere of the unit, will you get along with the future boss. That is why at the meeting you are asked questions that may seem strange and not even the case. For example, they simulate situations with your behavior in a particular situation. Or they ask who you want to be in five to ten years? Specify whether you smoke, do you like sports? So the recruiter checks to see if you take root in the new team.

For example, if you are used to smoke breaks every hour, and the company promotes a healthy lifestyle, you will feel like a black sheep. A similar discrepancy, if we are talking about an ordinary position, where growth is not provided, and you say that you see yourself in a year as the director of the unit.

If you have to negotiate and communicate with difficult clients, the recruiter can arrange a stressful interview for you, creating an uncomfortable situation, and observe your reaction. The way you show yourself will give him an understanding of how suitable you are for a job.

In any case, the task of the recruiter is to select a candidate on the basis of compliance with the conditions of the vacancy and the spirit of the company.

With the recruiter, you can and should discuss the conditions and work schedule, the benefits provided, staffing, opportunities for growth and training in the company, as well as the salary fork, if the interlocutor raises this issue.

And leave details of daily work and narrow professional moments for a meeting with the head.
Interview with a supervisor

If the recruiter invites you to meet with the future boss (relevant for specialists and applicants for leadership positions), congratulations, your chances are already very high.

At the first interviews, it was important for the interlocutors to get a general idea of ​​you and what you were doing. In the presentation, the leader can dwell on the details, focus on professional nuances, use more terms in speech.

The leader is unlikely to ask you about the strengths and weaknesses, as well as who you see yourself in 5 years, but he can offer you a working case and, following the course of your thoughts, evaluate how much you fit into his team.

Communication with the leader should be two-way - telling about yourself, ask how such cases are solved in his department.

For example, you worked as a sales manager for a company that pursued an aggressive policy and followed the rule: a contract at all costs. The new company may have other strategies, for example, not to provide a discount of more than 5% under any circumstances. Therefore, answering questions, it is always worth specifying: as is customary in this organization. So you show your flexibility.

Prepare questions for the manager in advance. You can remember a good professional question. On the eve of the meeting, study the biography of the interlocutor, his experience, completed projects. Treat the interview as a meeting with an interesting expert from your field. What would you like to ask him about?
Sincere interest in people and their work will surely attract an interlocutor to you. Famous journalists have been using this secret for centuries - and it is perfectly suited for interviews. But before asking questions, still ask if this can be done or is it better to leave it until the next time. If the interlocutor is inclined to take you to work, he will want to continue the conversation, otherwise he will not waste his and your time on aimless conversation.

We hope that our tips will help you better prepare for the interview. Successful job search!

How to get an interview

The job of the job seeker is to convince the prospective employer that he, the job seeker, is the best candidate for the proposed position. In fact, the interview is a self-presentation, and you can use the experience of emotional intelligence for it.

Attention

You will not have a second chance to make a first impression. You need to draw attention to your person correctly: a neat suit that suits the occasion, possibly complemented by one bright accent. It is very important that the image matches the position you are applying for. It was not appropriate for a banking analyst to come for an interview in jeans; a representative of the creative profession would look strange in a strict business suit.

Attract attention with confidence. Voice, posture gestures - everything should signal that you are ready to occupy the position of interest to you. Therefore, the back is straight, the gaze does not run, the voice does not tremble.

Interest

The main interest for the potential employer is your work experience. Talk about what you really know and what results have been achieved in previous jobs. The phrase "I led the development of a new product" does not play in your favor. “A new product was developed and introduced under my leadership” - your real achievements are of interest. Add numbers if possible. If you were managing sales, tell us how they grew. If you were engaged in documentation, tell us how many contracts were concluded.

Your additional skills may be of interest. But they must be applicable for the work that you want to get. That is, the ability to ski downhill in itself is interesting, but it doesn’t cause any emotions to get the post of system administrator.
Talk about your experience emotionally. All other things being equal, the employer will choose the job seeker who demonstrates a sincere interest in the job.
When preparing for an interview, remember what intonations you have when you talk about what is really important and interesting for you. Remember them and use them at the interview.

A wish

The employer must want you to work for him. Before the interview, learn what the company is doing and what you can do for the business by getting a position. Tell HR how you will be helpful. Do not forget that the voice must be confident, open postures. Your task is to understand for yourself what you are able to do for the business, and convey confidence in your benefits to the company representative.

Let me know that you want to get this job because you are interested in it. Unite yourself and the company representative verbally "we can achieve this, we will do this."

Act

In an advertising presentation, a call to action follows the desire: “call us right now”, “contact us”, “do not miss the chance”, etc. You need to be very careful during the interview with calls to action. On the one hand, you need to make it clear to HR that you are expecting a response from him, on the other hand, this should be done as tactfully as possible.

Thank you for your time and ask when you can wait for feedback.

Do not invite for interviews

You have already sent out more than 20 responses, have you been looking for work for more than a month and have not received a single invitation for an interview? There may be something wrong with your strategy. Let's look at the instructions on how to find a job faster together.
Have questions for resume? (need help with resume - write for him https://www.spreaker.com/user/11450162)

If your feedback has been reviewed but remains unanswered, it may be a resume. Check it carefully for the following items:

the name of the desired position is clearly indicated, the employer clearly understands who you are;
clear and succinctly described work experience, as well as your achievements;
The text of the resume is well structured, the main parts are highlighted: education, work experience, skills;
Your photo is suitable for a resume;
You checked the text of the resume for literacy: spelling mistakes confuse recruiters.

If you checked the resume, but did not find what to fix, you can contact Rabota.ru experts for a professional assessment and recommendations.
You misjudged yourself

A recruiter can be repelled by both overpriced and understated salaries in resumes. In the first case, the company is not ready to “pull you” financially, in the second, the recruiter may doubt your competence.

If you do not understand exactly what amount to indicate, evaluate the average cost of specialists at your level. To do this, monitor vacancies and determine the average remuneration that employers are ready to offer candidates with similar experience and achievements.
You do not "sharpen" a resume for a position

Maybe your experience is diverse (you tried yourself as a waiter, secretary, manager and DJ), but you have one resume for all vacancies.

More than 100 responses to an ordinary position appear in the recruiter's mail every day - he does not have time to open each resume and look for the necessary experience in it. Help him - if the vacancies that you apply for are from different fields, create separate resumes for each vacancy (for example, you can create several resumes on the Rabota.ru website).
You are responding to inappropriate jobs

Perhaps you want to change your specialty and respond to positions for which you have non-core experience.
Coming into a new industry or profession is not easy - it is important to show the recruiter why you want to change your profession and why you should be given a chance.

A cover letter will help (more applicable for applicants for the positions of middle and senior managers). It is useful if you want to tell the employer something important that is not in the resume. Be sure to tell him about why you want to try yourself in a new field, indicate strengths that will help you succeed in position (for example, sales and negotiation skills help in almost every profession), specify that you are ready to learn a lot.
Otherwise, the personnel manager will only shrug his arms, having received a response from the lawyer to the post of sales manager.
Job search is also work. The process needs to be given time and attention: update the resume, constantly monitor vacancies and respond to suitable ones and more. Your efforts will certainly succeed.