Stressful interview - testing the applicant for strength. Interviewers evaluate whether a candidate is capable of being effective “when things are not going smoothly.” To pass the test, it is better to develop a behavior strategy in advance.
A stress test is often carried out for applicants, in whose work something unexpected can happen at any time - from air traffic controllers and managers to representatives of the service sector. The goal of the employer is to look at the behavior of the applicant in an unusual work situation: whether he can remain calm during an accident, remain polite and correct when dealing with a brawler, talk to a silent interlocutor, and quickly make a decision in an unusual situation.
Consider situations that may arise during a stressful interview, and behaviors.
Rudeness
The most common variant of stress testing is especially if the applicant has to work with clients (sales manager, customer service, etc.). Be prepared for the fact that you can be rude, interrupt in mid-sentence, accuse of lies. Also, a recruiter can behave frankly dismissively - correspond with someone on the phone, constantly be distracted, or even start dinner right in front of you.
How to behave. Your goal is to keep calm. Be polite, do not go beyond the bounds of decency. But let the interlocutor understand that you are a professional and do not let yourself be offended: “Why are you raising your voice at me?”, “If you are hungry, we can take a break”, “If you have additional questions, ask them and I will give refinements. " After that, calmly continue the interrupted dialogue.
Neglect
There are two possible options. Firstly, the recruiter may not pay attention to you at all: not ask questions, defiantly not listen to the answers, hold long pauses. In the second case, on the contrary, your interlocutor speaks himself, without giving you a word to insert - and at the same time accusing you of not being able to answer: “Do you know what our company is doing? Of course you don’t know anything! What is your work experience? Although, what experience you can have! ”
How to behave. In the first case, calmly and clearly tell about yourself everything that you think is necessary. Believe me, your interlocutor hears everything perfectly! Ideally - try to “hook” the interlocutor. Ask questions that cannot be answered in a monosyllabic; take an interest in his opinion. In the second case, wait calmly until the recruiter’s eloquence runs dry, and then state your version of the answers to his questions.
Incorrect questions
Another reliable method to unsettle the applicant is inappropriate questions, sometimes beyond the bounds of decency. Questions about intimate life, about your appearance, about personal experiences are very popular.
How to behave. If a recruiter goes beyond professional interests, then you are not required to respond. But ignore it too. If you feel that the questions are unpleasant to you and have nothing to do with working moments, just say: “Sorry, but this question is not related to my professional competencies, I’m not ready (I would not want to) comment on him.”
Do not confuse incorrect questions with personal ones (do you have a family when you are planning children, etc.). Their employers ask out of idle interest. You can read about how to respond to personal questions at the interview in our article.
They forgot about you
You came for an interview at the appointed time, you were asked to wait. And as if they forgot about you. At the same time, you see that the recruiter is in place and clearly not busy with anything important.
How to behave. According to etiquette, a business meeting is allowed to be late for no more than 15-20 minutes. Therefore, after 10-15 minutes of waiting, politely inform the recruiter, and in his absence, the secretary that you arrived on time, and specify that you are invited to another meeting on the same day and if the interview does not begin in the next 5-10 minutes, you will forced to leave because you do not want to be late. You are tested not for patience, but for punctuality and self-esteem.
There are situations when the interviewer really has an urgent task. For example, you pretend to be a developer, came for an interview with the project manager, and he cannot give you time. Perhaps the time of your arrival coincided with an unforeseen situation (there were problems on the company's website, etc.), and the manager simply had to move to an urgent planning meeting. In this case, you will be politely asked to wait or offered to start an interview with the deputy. Take your time to leave. Wait for the interviewer.
Emergency situation
Your recruiter is constantly distracted by colleagues, everyone runs around, makes noise, and fusses. You do not hear half the questions and yourself are forced to literally shout out to others.
How to behave. Ask your interlocutor calmly if it is possible to talk in a more peaceful place. If not, remember why you came for the interview. Your goal is to get a job. Therefore, focus, disengage from your surroundings, and continue the conversation in the proposed circumstances.
Strange requirements
“You suit us, but ...” - further, the fantasies of recruiters are endless. You may be asked to dye your hair, make a tattoo, wear only pink clothes, ride a bicycle to work, celebrate the New Year at work, and so on.
How to behave. No one expects you to agree to meet these requirements. But the recruiter is interested in how you will get out. Here your allies are diplomacy, resourcefulness and a sense of humor.
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